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| IntroductionShifting to advisory does not require a complete overhaul but rather a different way of engaging with clients and exercising existing skills. That's according to Lynda Steffens who outlines her four-step advisory conversation process.Read More | |
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| Advisory: you're already doing it!Running Time: 9:42While many accountants are already providing advisory services, there should be a focus on how they are packaged, priced, and positioned, according to Lynda Steffens, founder of The Small Business Project. Read More | Lynda Steffens, The Small Business Project
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| Leadership in actionRunning Time: 11:13What does it take to lead a leadership organisation? Well, former AFL player and two-time Hawthorn Grand Final winner, Dean Anderson explains why in 2022, he took the role of CEO at Leading Teams. Read More | Dean Anderson, Leading Teams
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| Navigating uncertainty with an adaptive mindsetRunning Time: 8:47We never know when a crisis is going to happen; like a pandemic, a war, or a GFC-like event; but when it does happen, it can have a huge impact on the leaders and the team. So how can you prepare for an unknown disaster? Read More | Prof Martin Bean, The Bean Centre
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| Make cashflow the priorityRunning Time: 10:05The current economic climate is having a significant impact on small businesses, with SMEs struggling across various industries. Read More | Wayne Morris, Fifo Capital
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| 7 beliefs holding you back from salesRunning Time: 8:49Too often sales people tell clients what they think they want to hear, rather than asking questions and listening to the client's concerns. That's according to business coach and trainer Jim Cocks, who equates great questions to great sales. Read More | Jim Cocks
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| Be diverse and be authenticRunning Time: 8:46Attitudes about diversity and inclusion in the workplace and marketplace have changed dramatically over recent decades. Read More | Hamid Senni, Vision Enabler
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| Definition change of casual employmentRunning Time: 8:23If you currently employ casual staff, now's the time to check whether in fact their employment is genuinely casual. Read More | Cheryl-Anne Laird, Mazars
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| Serving 'humans' in the digital eraRunning Time: 9:38Businesses are scrambling to keep up with latest technological trends and take advantage of the efficiencies of digitisation. At the same time, mediocre customer service is rampant. Read More | Jaquie Scammell, ServiceQ
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| Closing comments & quote of the monthOur quote of the month is from the late great Allan Jeans, former premiership coach of the St Kilda and Hawthorn Football Clubs. He famously said...Read More |