Business in Focus
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| IntroductionIf your sales team is struggling to close a sale, perhaps your technique is wrong. Drawing on decades of experience, Glenn Poulos introduces his "Punch Perfect Pitch" strategy, with an emphasis on face-to-face interactions over remote selling.Read More | 
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| Budget 2024Running Time: 9:31A measly $325 in small business energy relief in the 2024 Federal Budget has left business owners deflated. Read More |  Prof Robert Brooks, Monash University
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| The franchise kingRunning Time: 8:54In 1982, Jim Penman was earning a PhD in history while mowing lawns on the side. It was the beginnings of Jim's Mowing. Read More |  Jim Penman, Jim's Group
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| Don't underestimate soft skillsRunning Time: 8:06As technology makes accounting processes faster, business advisory services are in greater demand. And that means that 'soft skills' are more important than ever for accounting firms. Read More |  Lynda Steffens, The Small Business Project
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| Embracing the role of coachRunning Time: 10:32Great coaches - as with great leaders - are able to support each individual in a team and create an enabling environment to allow them to perform at their best. Read More |  Prof Martin Bean, The Bean Centre
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| A perfect sales pitch with punch!Running Time: 8:12If you or your sales team struggles to close a sale, you might need a different approach to the sales pitch. Glenn Poulos has developed a sales pitch from his many years in corporate sales, marketing and customer service roles. Read More |  Glenn Poulos, NWS
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| Beware: the new "green tape"Running Time: 9:29The corporate world has been dealing with "ESG" for years, but now the system is encroaching on small business, and is threatening to bring with it a new world of bureaucratic pain. Read More |  Anne Nalder, Small Business Association of Australia
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| Proposed Vic property tax: a ripple effect?Running Time: 8:40A new proposed tax in Victoria aims to bolster the revenue base of the state government, which, like other states, is grappling with substantial debts. Read More |  Steve Baxter, Forvis Mazars
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| Stories are good for sales: that's a fact!Running Time: 8:54Facts and stories play a vital role in successful sales operations. While facts build trust and demonstrate value, stories engage and connect with people on an emotional level. Read More |  Sue Barrett, Barrett Consulting Group
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| Closing comments & quote of the monthOur quote this month is on customer service. From the doyen of business, Sam Walton, founder of American retail chain, Walmart. He said...Read More | 
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