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| IntroductionWe start 2024, like we have every year for the last 40 years, with Professor Neville Norman's economic outlook. Neville predicts a slower growth rate and potential interest-rate reductions if the economy falters.Read More | |
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| 2024 Economic outlookRunning Time: 8:50It's tradition this time of year to hear Professor Neville Norman's take on the economic year ahead. Neville breaks down the economic landscape into four key themes: G for growth, R for rates of interest, I for inflation, and P for policy. Read More | Professor Neville Norman, Melbourne University
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| Who’s in control: your clients or you?Running Time: 9:10If your clients are becoming difficult it might be time to adopt an annual re-engagement, suggests Dale Crosby, a consultant for the accounting profession and CEO of COD for Accountants. Read More | Dale Crosby, CPD for Accountants
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| Kicking off 2024 with focusRunning Time: 8:25Andrew May has been a skills coach and mentor to some of the country's top-performing sports teams and athletes for many years. How do elite athletes perform at their best, and are there any lessons from them for those in business? Read More | Andrew May, StriveStronger
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| The power of 'yes!'Running Time: 10:04Customers don't like it when they’re told "No, you can’t do that," or "No, you can’t have that." Many organisations insist on rules and systems to control and handle large numbers of customers. Read More | Roy Osing
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| Mastering your marketing messageRunning Time: 8:06How do you stand out from your competitors? The holy grail of marketing is the ability to differentiate yourself from the market and entice people to take the first step to buy from you. Read More | Tom Poland, Leadsology
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| How to deal with government bodiesRunning Time: 9:58When dealing with government, business owners should be concise, polite, and persistent. That's according to the Director of Unravelling Red Tape, Elaine Abery, who has spent her career battling the bureaucracy on behalf of businesses. Read More | Elaine Abery, Unravelling Red Tape
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| Tackling the impact of traumaRunning Time: 10.41Since the pandemic, the rate of people recording psychological distress has increased massively. That's according to corporate mental health advisor Kerry Howard. Read More | Kerry Howard
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| Why optimism is good for businessRunning Time: 9:08Extensive research indicates that people who are optimistic are better business leaders – they're more resilient, they innovate better, they strategise better, and they even live longer. So, how do we become more optimistic? Read More | Victor Perton, The Centre for Optimism
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| Closing comments & quote of the monthNow, our quote of the month, from media mogul, Rupert Murdoch, who said, 'The world is changing very fast. Big will not beat small anymore. It will be the fast beating the slow.'Read More |