How does consumer law apply?

Listen to a Preview

Update Required To play the media you will need to either update your browser to a recent version or update your Flash plugin.

Running Time: 7:15

Date: 01/10/2023

Do you know your responsibilities under Australian consumer law? If you think it only applies to certain types of businesses, think again. According to lawyer, Tracey Mylecharane, it's crucial you do everything necessary to comply with this law.

She says you need to look at your documents, systems and processes to ensure both you and your clients are protected.

Tracey Mylecharane