Communicate on your clients’ terms

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Running Time: 6:11

Date: 01/08/2022

It’s a new world of communication for businesses, with clients demanding time and attention on their own platforms and on their own terms. And according to Elise Balsillie, any business which doesn’t quickly talk to their clients is being left behind.

Elise says businesses today need to build channels so that communicating with clients becomes seamless, and that businesses need to embrace change if they want to build a sustainable business into the future.

Elise Balsillie, Thryv Australia