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Date: 01/05/2018

This month, we tackle technology head on in the accounting industry as we hear from Trent Innes, Managing Director of Xero Australia, on how you can embrace digital tools to stay ahead.

Also, consultant Mark Holton of Smithink, has 10 customer service tips accounting firms can implement. Economist Prof. Neville Norman illustrates his new "tunnel vision" forecasting technique to help us navigate the upcoming Federal Budget. Businessman, former state government minister and consultant, Victor Perton, makes the case for optimism.

We hear how Jo Burston has created a global movement to help women entrepreneurs grow and scale their businesses. Consumer behaviour expert Michael Solomon asks us to revise all our preconceived notions about our customers.

Tax expert Michael Jones warns SMEs of the changes to Small Business CGT concessions. And we finish the program with sales guru Sue Barrett and the "selling better manifesto" she's launched.