The rise of the 'trusted concierge'

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Running Time: 7:56

Date: 01/04/2018

Do you see the disruption of the professional services industry by technological change as a threat or an opportunity?

So asks Steve Healey, Partner at Grant Thornton, as he encourages accountants to adopt a mindset of what he calls 'trusted concierge', by providing tailored solutions to clients who rely on your knowledge and experience.

Steve Healey, Grant Thornton