Tackling the big small business issues

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Running Time: 10:30

Date: 01/09/2017

Despite the optimistic approach of most small businesses, a range of challenges confronts them on a daily basis – challenges which the Ombudsman is attempting to address.

Kate Carnell has been busy in her role as Australian Small Business and Family Enterprise Ombudsman for more than a year now, tackling issues such as high energy bills, late payments and parcel delivery. She explains the steps her office is taking to support a business segment which is the backbone of the country's economy.

Kate Carnell, Australian Small Business and Family Enterprise Ombudsman