Drop the jargon for clearer communication

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Running Time: 9:24

Date: 01/02/2016

Expressing yourself clearly and persuasively is important for business success.

How often do you see convoluted sentences, full of jargon and formal wordiness in business documents? Susan McKerihan uncovers the pitfalls of bad communication and what we can do to better communicate in English. 

She has advised corporate clients for more than twenty years on on using plain English in written communications. Some of the lessons she gives are detailed in her book Clear & Concise: Become a better business writer.