Business breakups - good versus bad

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Running Time: 8:49

Date: 01/02/2015

All business relationships come to an end - it's how you deal with the situation when it occurs that's important.

We all handle rejection differently, but when it comes to a business relationship ending you need to be smart about it. That's because the negative implications of a dummy spit or ugly bust-up can be detrimental to your business says Andrew Griffiths, who illustrates with some first hand examples.

Andrew advocates ending the relationship as professionally as you started it, which leaves your reputation in tact, and hopefully keeps the door open for that customer to return.